Outage in ReCharge Payments
Internal Server Error in the onboarding checklist
Resolved Minor
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Outage Details
We are receiving reports of some merchants experiencing an Internal Server Error while trying to complete the onboarding checklist. Our Engineering team is currently investigating this.
In the meantime, you can access your Recharge admin by amending the end of the URL to /merchant/home.
Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 09/29/2025 11:10PM
This issue has been resolved.
IDENTIFIED
10 days ago - at 09/29/2025 10:26PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
11 days ago - at 09/29/2025 09:37PM
We are receiving reports of some merchants experiencing an Internal Server Error while trying to complete the onboarding checklist. Our Engineering team is currently investigating this.
In the meantime, you can access your Recharge admin by amending the end of the URL to /merchant/home.
Latest ReCharge Payments outages
Analytic drill-down data is unavailable - about 24 hours ago
Delayed processing of some Rewards flows - 14 days ago
Stale Analytics Data - 15 days ago
Stale data for 9/17/25 on some analytics dashboards - 22 days ago
Merchant Admin Outage - 30 days ago
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