Outage in ReCharge Payments

API degradation across several services

Resolved Major
December 16, 2025 - Started 13 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently receiving reports of API degradation affecting several services, including product search within the Recharge admin for some users. Our team is actively investigating the issue.

Need to monitor ReCharge Payments outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 12/16/2025 11:44PM

This has been resolved.

MONITORING 13 days ago - at 12/16/2025 11:05PM

A fix has been implemented and we are seeing recovery.

INVESTIGATING 13 days ago - at 12/16/2025 10:50PM

We are still investigating reports of API degradation affecting several services, including product search within the Recharge admin and customer portal access issues for some users.

INVESTIGATING 13 days ago - at 12/16/2025 10:11PM

We are currently receiving reports of API degradation affecting several services, including product search within the Recharge admin for some users. Our team is actively investigating the issue.

Latest ReCharge Payments outages

Issue with charge processing - about 2 months ago
Email Domain Authentication Issues - about 2 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5010 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook