Outage in Recharge
Merchant Admin Outage
Resolved Major
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Outage Details
We are investigating an issue affecting the Merchant Portal and Customer Portal. We will continue to provide updates as we review.
Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 09/10/2025 09:53PM
This incident has been resolved.
MONITORING
21 days ago - at 09/10/2025 09:25PM
The issue has been resolved and all stores should now see recovery. Our team will continue to monitor services.
IDENTIFIED
21 days ago - at 09/10/2025 09:13PM
The issue has been identified and stores should be seeing recovery. We will continue to provide updates.
INVESTIGATING
21 days ago - at 09/10/2025 09:00PM
We are investigating an issue affecting the Merchant Portal and Customer Portal. We will continue to provide updates as we review.
Latest Recharge outages
Internal Server Error in the onboarding checklist - 2 days ago
Delayed processing of some Rewards flows - 5 days ago
Stale Analytics Data - 7 days ago
Stale data for 9/17/25 on some analytics dashboards - 14 days ago
Shipping Rate Issues - 28 days ago
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