Outage in Recharge
Internal Server Error in the onboarding checklist
Resolved MinorIncident Report
We are receiving reports of some merchants experiencing an Internal Server Error while trying to complete the onboarding checklist. Our Engineering team is currently investigating this.
In the meantime, you can access your Recharge admin by amending the end of the URL to /merchant/home.
Components affected
Recharge Merchant PortalNeed to monitor Recharge outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/29/2025 11:10PM
This issue has been resolved.
IDENTIFIED
about 1 month ago - at 09/29/2025 10:26PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 09/29/2025 09:37PM
We are receiving reports of some merchants experiencing an Internal Server Error while trying to complete the onboarding checklist. Our Engineering team is currently investigating this.
In the meantime, you can access your Recharge admin by amending the end of the URL to /merchant/home.
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