Smart Meetings declined for some users

All impacted Smart Meetings have been restored. Although the issue impacted fewer than 5% of our Smart Meeting users, we sincerely regret the error and will be conducting a post-mortem analysis in the coming days to implement additional quality measures to ensure this error does not happen again. If you have any questions, please reach out to support using the in-product chat or emailing support@reclaim.ai.

A fix to un-decline the impacted Smart Meetings is rolling out. Any impacted users should see their Smart Meetings re-scheduling on their calendar shortly.

Some users (particular those located in regions between ~Dubai and ~Australia) may have experienced some of their Smart Meetings getting declined by attendees who also happen to be Reclaim users. This was due to a bug deploy several hours ago. The bug has been resolved, but there remains some cleanup to re-accept the meetings and get them scheduled again. We are working through that process now and will provide an update with our progress soon.