Outage in Recorded Future

X (formerly Twitter) Collection Outage

Resolved Minor
August 03, 2024 - Started over 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

Dear Client, We are currently experiencing a delay in our X (Twitter) collection, and this issue is expected to be resolved by 8 PM EST. We will continue to provide updates. Please contact our Support Team at support@recordedfuture.com if you have any questions. Regards, Recorded Future Platform Operations
Components affected
Recorded Future Collection and Processing

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/04/2024 02:18AM

Dear Client,

Collections for X (formerly Twitter) have resumed, and the data backfill has been fully restored.

Regards,
Recorded Future Platform Operations

MONITORING over 1 year ago - at 08/04/2024 12:50AM

Dear Client,

Collections for X (formerly Twitter) have resumed, but we are working to restore the backfill of references at this time.

We will continue to provide updates. Please contact our Support Team at support@recordedfuture.com if you have any questions.

Regards,
Recorded Future Platform Operations

IDENTIFIED over 1 year ago - at 08/03/2024 08:29PM

Dear Client,

We are currently experiencing a delay in our X (Twitter) collection, and this issue is expected to be resolved by 8 PM EST.

We will continue to provide updates. Please contact our Support Team at support@recordedfuture.com if you have any questions.

Regards,
Recorded Future Platform Operations

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