Outage in Recorded Future

Delayed Alert Delivery

Resolved Minor

January 26, 2025 - Started about 1 year ago - Lasted about 12 hours
Official incident page

Incident Report

Dear Customer, A subset of our alerts are experiencing a delivery delay. This affects both email alerts and in-app notifications. The affected alerts are currently delayed by up to 2 hours, and the backlog is already decreasing based on our response. Please note that other systems including Recorded Future's web portal, API, collection, and analysis are unaffected. We will follow up when alert delivery returns to normal. Please contact our support team at support@recordedfuture.com if you have any questions or concerns. Regards, Recorded Future Platform Operations

Components affected

Recorded Future Alerts

Trusted by 1000+ teams

Need to monitor Recorded Future outages?

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the moment something breaks.

Ready to take control?

Start Free Trial

No credit card required

Set up in 2 minutes

14-day free trial

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/27/2025 02:35PM

Dear Customer,

The issue affecting our alert delivery has been resolved, and the domain abuse screenshots have now resumed normal processing.

Please contact our support team at support@recordedfuture.com if you have any questions or concerns.

IDENTIFIED about 1 year ago - at 01/27/2025 02:12AM

Dear Customer,

A subset of our alerts are experiencing a delivery delay. This affects both email alerts and in-app notifications.

The affected alerts are currently delayed by up to 2 hours, and the backlog is already decreasing based on our response.

Please note that other systems including Recorded Future's web portal, API, collection, and analysis are unaffected. We will follow up when alert delivery returns to normal. Please contact our support team at support@recordedfuture.com if you have any questions or concerns.

Regards,
Recorded Future Platform Operations

Latest Recorded Future outages

Portal Disruption of Service - 17 days ago

Recorded Future ASI disruption of service - about 1 month ago

Code Repository Collection Disruption - about 2 months ago

SendGrid Email Alert Delivery Disruption - 3 months ago

Recorded Future AI Disruption of Service - 5 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook