Outage in Recorded Future

Recorded Future Portal and API Disruption

Resolved Major

April 15, 2025 - Started about 1 year ago - Lasted 44 minutes
Official incident page

Incident Report

Dear Customer, We are currently experiencing a service disruption with the Recorded Future application portal and API. Our product operations team are actively working on restoring accessibility to an optimal level of service. We will continue to provide updates as they become available. Please contact our support team at support@recordedfuture.com if you have any questions. Regards, Recorded Future Platform Operations

Components affected

Recorded Future User Interface Recorded Future API

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 04/15/2025 03:48PM

Dear Customer,

We can now consider the service disruption with our portal and API to be resolved, and a root cause analysis will be produced for this incident.

Please contact our support team at support@recordedfuture.com, or your Intelligence Services resource if you have any questions.

Regards,
Recorded Future Platform Operations

INVESTIGATING about 1 year ago - at 04/15/2025 03:24PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 04/15/2025 03:10PM

Dear Customer,

We are currently experiencing a service disruption with the Recorded Future application portal and API. Our product operations team are actively working on restoring accessibility to an optimal level of service.

We will continue to provide updates as they become available. Please contact our support team at support@recordedfuture.com if you have any questions.

Regards,
Recorded Future Platform Operations

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