Outage in Recorded Future

Degradation in Service for Advanced Query Builder and Viewing Alerts

Resolved Minor
June 23, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear Recorded Future Customers, We want to inform you that our Advanced Query Builder and viewing alerts in the Alerts Dashboard are both currently experiencing degraded performance. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. We will continue to provide updates as more information becomes available.
Components affected
Recorded Future Alerts Recorded Future User Interface
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/24/2025 03:06AM

Dear Recorded Future Customers,

We want to inform you that our Advanced Query Builder and viewing alerts in the Alerts Dashboard degraded performance have been resolved. System performance and response times are back to normal.

Please contact our support team at support@recordedfuture.com if you have any questions or concerns.

Regards,
Recorded Future Platform Operations

MONITORING about 1 month ago - at 06/24/2025 02:40AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 06/23/2025 11:36PM

Dear Recorded Future Customers,

We want to inform you that our Advanced Query Builder and viewing alerts in the Alerts Dashboard are both currently experiencing degraded performance. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your patience. We will continue to provide updates as more information becomes available.

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