Outage in Recorded Future

Portal disruption of service

Resolved Major
September 30, 2025 - Started about 1 month ago - Lasted 39 minutes
Official incident page

Incident Report

Dear Customer, We are currently experiencing a service disruption with the Recorded Future application portal & Mobile Application. Our product operations team are actively working on restoring accessibility to an optimal level of service. We will continue to provide updates as they become available. Please contact our support team at support@recordedfuture.com if you have any questions. Regards, Recorded Future Platform Operations
Components affected
Recorded Future User Interface Recorded Future API Recorded Future Mobile app

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/30/2025 03:49PM

Dear Customer, We have resolved a service disruption with the Recorded Future Application and APIs. The disruption occurred between 15:27-15:45 UTC on Tuesday September 30, 2025. Please contact our support team at support@recordedfuture.com if you have any questions. Regards, Recorded Future Platform Operations

INVESTIGATING about 1 month ago - at 09/30/2025 03:27PM

Dear Customer,

We are currently experiencing a service disruption with the Recorded Future application portal & Mobile Application. Our product operations team are actively working on restoring accessibility to an optimal level of service.

We will continue to provide updates as they become available. Please contact our support team at support@recordedfuture.com if you have any questions.

Regards,
Recorded Future Platform Operations

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