Outage in Recorded Future

Portal Disruption of Service

Resolved Major

November 05, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

Dear Customer, We are currently experiencing a service disruption with the Recorded Future application portal & Mobile Application. Our product operations team are actively working on restoring accessibility to an optimal level of service. We will continue to provide updates as they become available. Please contact our support team at support@recordedfuture.com if you have any questions. Regards, Recorded Future Platform Operations

Components affected

Recorded Future User Interface Recorded Future API Recorded Future Mobile app Recorded Future Browser Extension

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/05/2025 12:50PM

The incident has been resolved, and the User Interface has returned to normal performance. The root cause has been identified, and corrective actions are being implemented.

INVESTIGATING 3 months ago - at 11/05/2025 11:56AM

The application portal, API, and Mobile applications are functional, performance is improving but is not yet returned to full speed.

We will continue to provide updates as they become available. Please contact our support team at support@recordedfuture.com if you have any questions.

Regards,
Recorded Future Platform Operations

INVESTIGATING 3 months ago - at 11/05/2025 11:40AM

Dear Customer,

We are currently experiencing a service disruption with the Recorded Future application portal & Mobile Application. Our product operations team are actively working on restoring accessibility to an optimal level of service.

We will continue to provide updates as they become available. Please contact our support team at support@recordedfuture.com if you have any questions.

Regards,
Recorded Future Platform Operations

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