Code Repository Collection Disruption

Dear Customer,

Collection and processing of content is now near current, and systems that process new content within Recorded Future are returning to normal operations.

We apologize for the delays experienced earlier today. Please contact our support team at support@recordedfuture.com if you have any questions.

Regards,
Recorded Future Platform Operations

Dear Customer,

We wanted to provide an update as to the disruption and recovery to the code repository collection data, as we are still actively working to resolve the collection issue.  While conditions have improved dramatically, we are still in a degraded performance state with data coming in slightly delayed.

We will continue to provide updates as they become available, and when the backfill is fully caught up.  Please contact our support team at support@recordedfuture.com, or your Technical Account Manager if you have any questions.

Regards,
Recorded Future Platform Operations

Dear Customer,

We wanted to provide an update regarding the disruption and recovery to the code repository collection data.  We are still actively working to resolve the collection issue, and expect to be fully caught up within the next 24 hours, with relevant alerts being triggered retroactively.

We will continue to provide updates as they become available, and when the backfill is fully caught up.  Please contact our support team at support@recordedfuture.com, or your Technical Account Manager if you have any questions.

Regards,
Recorded Future Platform Operations

Dear Customer,

Starting today, Recorded Future became aware of a disruption in some of its collection of commits to public repositories, with expected intermittent gaps to customers who rely on ingestion of the "Code Repository" source type within queries or alerts. We are actively working to resolve the collection issue, and are actively backfilling any missing data now. We expect to be fully caught up within the next few days, with relevant alerts being triggered retroactively.

We will continue to provide updates as they become available, and when the backfill is fully caught up. Please contact our support team at support@recordedfuture.com, or your Technical Account Manager if you have any questions.

Regards,
Recorded Future Platform Operations