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Outage in Red Canary

Technical Issue with Ticketing System

Resolved Major
June 30, 2025 - Started 10 months ago - Lasted 37 minutes
Official incident page

Incident Report

We have identified a technical issue with our ticketing system that is preventing us from viewing ticket details. All tickets are currently affected. We are actively working with our support vendor to get this resolved.

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RESOLVED 10 months ago - at 06/30/2025 02:44PM

This issue has been resolved.

IDENTIFIED 10 months ago - at 06/30/2025 02:11PM

We have identified a technical issue with our ticketing system that is preventing us from viewing ticket details. All tickets are currently affected.
We are actively working with our support vendor to get this resolved.

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