Outage in Red Canary

Technical Issue with Ticketing System

Resolved Major
June 30, 2025 - Started 3 days ago - Lasted 37 minutes
Official incident page

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Outage Details

We have identified a technical issue with our ticketing system that is preventing us from viewing ticket details. All tickets are currently affected. We are actively working with our support vendor to get this resolved.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 06/30/2025 02:44PM

This issue has been resolved.

IDENTIFIED 3 days ago - at 06/30/2025 02:11PM

We have identified a technical issue with our ticketing system that is preventing us from viewing ticket details. All tickets are currently affected.
We are actively working with our support vendor to get this resolved.

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