Outage in Red Canary

CBC Auth Issue

Resolved Major
July 18, 2025 - Started 2 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are tracking an outage with Broadcom that is affecting authentication to Carbon Black Cloud environments. Active Remediation response actions may be delayed.
Components affected
Red Canary VMware Carbon Black Cloud
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 07/18/2025 07:46PM

This incident has been resolved.

MONITORING 2 days ago - at 07/18/2025 06:44PM

Broadcom has implemented a fix and we are monitoring progress.
Broadcom Status Page: https://status.broadcom.com/notices/gnghnazmjpbilwta-carbon-black-cloud-us-region-outage

IDENTIFIED 2 days ago - at 07/18/2025 05:02PM

Broadcom has updated the status to Identified. We are tracking process.
https://status.broadcom.com/notices/gnghnazmjpbilwta-carbon-black-cloud-us-region-outage

INVESTIGATING 2 days ago - at 07/18/2025 04:53PM

A link to the Broadcom status can be found here: https://status.broadcom.com/notices/gnghnazmjpbilwta-carbon-black-cloud-us-region-outage

INVESTIGATING 2 days ago - at 07/18/2025 04:45PM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 07/18/2025 04:39PM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 07/18/2025 04:31PM

We are tracking an outage with Broadcom that is affecting authentication to Carbon Black Cloud environments. Active Remediation response actions may be delayed.

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