Outage in Red Canary
Broadcom VMware Carbon Black Cloud Alert Delays
Resolved Minor
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Outage Details
We are currently observing errors with Broadcom VMware Carbon Black Cloud's alert APIs. Ingestion of CBC alerts are currently failing. We have engaged CBC to determine the cause of the errors and will post more information here as we get it. Detections based on CBC alerts may be delayed.
Components affected
Red Canary DetectionsLatest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/12/2025 05:38PM
We have determined the errors are due to a configuration change with CBC that required customers to make changes to their environments. Therefore this affects a small percentage of our customers and we are engaging with them directly to make the required changes.
INVESTIGATING
4 days ago - at 08/12/2025 03:35PM
We are currently observing errors with Broadcom VMware Carbon Black Cloud's alert APIs. Ingestion of CBC alerts are currently failing. We have engaged CBC to determine the cause of the errors and will post more information here as we get it. Detections based on CBC alerts may be delayed.
Latest Red Canary outages
Data ingest delayed for SentinelOne customers - 3 days ago
CBC Auth Issue - 29 days ago
Data Processing Incident - about 1 month ago
Technical Issue with Ticketing System - about 2 months ago
Delayed Detection for Identity and Cloud - about 2 months ago
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