Outage in Red Canary
Broadcom VMware Carbon Black Cloud Alert Delays
Resolved MinorIncident Report
We are currently observing errors with Broadcom VMware Carbon Black Cloud's alert APIs. Ingestion of CBC alerts are currently failing. We have engaged CBC to determine the cause of the errors and will post more information here as we get it. Detections based on CBC alerts may be delayed.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 08/12/2025 05:38PM
We have determined the errors are due to a configuration change with CBC that required customers to make changes to their environments. Therefore this affects a small percentage of our customers and we are engaging with them directly to make the required changes.
INVESTIGATING
3 months ago - at 08/12/2025 03:35PM
We are currently observing errors with Broadcom VMware Carbon Black Cloud's alert APIs. Ingestion of CBC alerts are currently failing. We have engaged CBC to determine the cause of the errors and will post more information here as we get it. Detections based on CBC alerts may be delayed.
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