Outage in Redis
Connectivity issue on c278
Resolved Minor
May 18, 2026 - Started about 15 hours ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
Redis experienced connectivity issues affecting resources in the c278 cluster for 3.6 hours. The incident impacted some Redis resources with c278 endpoint patterns, causing connectivity problems for affected services. The issue was identified and resolved through mitigation steps applied by the engineering team.
We are currently investigating connectivity issues with some resources that have the following pattern in their endpoint: c278. Some resources in this cluster may be impacted. We will continue to update until the resolution.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
UPDATE
about 12 hours ago - at 05/18/2026 07:49PM
{"note"=>"The incident has been resolved. We will continue to monitor system performance to ensure ongoing stability. If you continue to experience any issues, please contact our support team for assistance."}
UPDATE
about 13 hours ago - at 05/18/2026 07:20PM
{"note"=>"Our teams continue to focus on the resolution steps to fully resolve this issue. Thank you for your continued patience."}
UPDATE
about 14 hours ago - at 05/18/2026 06:27PM
Our teams have made progress in the resolution effort and are actively applying mitigation steps. We are continuing to monitor recovery and work toward full resolution.
UPDATE
about 14 hours ago - at 05/18/2026 05:56PM
Our teams have made progress in the resolution effort and are actively applying mitigation steps. We are continuing to monitor recovery and work toward full resolution.
UPDATE
about 15 hours ago - at 05/18/2026 05:16PM
We have identified the issue and are currently working on the resolution steps. Thank you for your patience.
UPDATE
about 15 hours ago - at 05/18/2026 04:54PM
We are currently investigating connectivity issues with some resources that have the following pattern in their endpoint: c278. Some resources in this cluster may be impacted. We will continue to update until the resolution.
Latest Redis outages
Scheduled Maintenance - 2 days ago
Connectivity issue on c265. - 6 days ago
Clusters – Instance Failure - 9 days ago
Network Issues in AWS US-EAST-1 - 11 days ago
Redis Cloud - Periodic maintenance for the admin console - 16 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
