Outage in Redtail

Document upload errors - CRM Document Storage and Classic Imaging

Resolved Minor
February 13, 2024 - Started almost 2 years ago - Lasted about 19 hours
Official incident page

Incident Report

Engineers are actively investigating an issue impacting some users in Redtail CRM document storage and Classic Imaging, specifically uploading documents. Users may experience intermittent upload errors while investigation is under way. We do sincerely apologize for any inconvenience the issue may cause to your daily operations.
Components affected
Redtail CRM Redtail Imaging

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/14/2024 02:59PM

This incident has been resolved.

INVESTIGATING almost 2 years ago - at 02/13/2024 07:47PM

Engineers are actively investigating an issue impacting some users in Redtail CRM document storage and Classic Imaging, specifically uploading documents. Users may experience intermittent upload errors while investigation is under way. We do sincerely apologize for any inconvenience the issue may cause to your daily operations.

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