Outage in Redtail

Delay in Email Archive Display in Redtail CRM

Resolved Minor
April 04, 2025 - Started 15 days ago - Lasted 4 days
Official incident page

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Outage Details

Certain Broker Dealer-affiliated email archive subscriptions are delayed in displaying in Redtail CRM, dating back to March 31, 2025. This data is being processed throughout the weekend and should be available early next week. Thank you for your patience as we work to resolve this.
Components affected
Redtail Webmail
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 04/08/2025 01:20PM

This incident has been resolved.

INVESTIGATING 15 days ago - at 04/04/2025 04:25PM

Certain Broker Dealer-affiliated email archive subscriptions are delayed in displaying in Redtail CRM, dating back to March 31, 2025. This data is being processed throughout the weekend and should be available early next week. Thank you for your patience as we work to resolve this.

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