Outage in Redtail

Redtail API Outage

Resolved Minor
May 13, 2025 - Started 21 days ago - Lasted 2 days
Official incident page

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Outage Details

We’re currently experiencing degraded performance with the Redtail API, which is causing integration failures. Redtail’s development team is actively working to resolve the issue and restore full service as quickly as possible. We apologize for the inconvenience and appreciate your patience during this service interruption.
Components affected
Redtail API (REST)
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 05/15/2025 01:16PM

This incident has been resolved.

MONITORING 21 days ago - at 05/13/2025 07:53PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 21 days ago - at 05/13/2025 06:53PM

We’re currently experiencing degraded performance with the Redtail API, which is causing integration failures. Redtail’s development team is actively working to resolve the issue and restore full service as quickly as possible. We apologize for the inconvenience and appreciate your patience during this service interruption.

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