Outage in Reflektion, Inc

Production Services affected by slower response times

Resolved Minor
November 25, 2020 - Started almost 5 years ago - Lasted over 1 year
Official incident page

Incident Report

One of our underlying service providers - AWS - has an outage and we have put our fail-safe systems in place to make sure our services are not affected.
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Latest Updates ( sorted recent to last )
RESOLVED almost 5 years ago - at 11/25/2020 03:42PM

Issue resolved and we have monitored for some time.

MONITORING almost 5 years ago - at 11/25/2020 03:21PM

We are continuing to monitor for any further issues.

MONITORING almost 5 years ago - at 11/25/2020 03:20PM

One of our underlying service providers - AWS - has an outage and we have put our fail-safe systems in place to make sure our services are not affected.

Latest Reflektion, Inc outages

Runtime JS services Affected - about 2 years ago
Production Services Affected by Issues with Underlying Service Provider (AWS) - over 2 years ago
Experiencing high error rates in API/RCD/Search - over 3 years ago
Elevated error rates in recommendation services and API - almost 4 years ago
Analytics section on Production Customer Engagement Console is not functional - about 4 years ago

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