Outage in Remind

Degraded Platform Performance | Third Party

Resolved Major
August 02, 2022 - Started about 3 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are experiencing slower than usual loading times for our website and apps. This is due to one a service provider currently experiencing an outage. Our engineers are working closely with the provider team to get us fully back up and running as soon as possible. Unfortunately, we don't have an exact timeframe yet. Our apologies for any inconvenience caused!
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 08/02/2022 07:39PM

We have implemented a solution with our partner system. We continue to monitor the systems to ensure everything is back to normal. A few specifics:
* Messages which were scheduled will be sent.
* Rostering features and workflows remain paused. We will restore these as soon as possible.

Thank you for your patience!

IDENTIFIED about 3 years ago - at 08/02/2022 05:38PM

We continue to investigate issues with account login and will keep you updated as we move toward full resolution and operation.

IDENTIFIED about 3 years ago - at 08/02/2022 04:05PM

We are engaged with the third party who is actively investigating their systems and providing updates to us.

IDENTIFIED about 3 years ago - at 08/02/2022 03:37PM

We are engaged with the third party who is actively investigating their systems and providing updates to us.

IDENTIFIED about 3 years ago - at 08/02/2022 03:35PM

We are experiencing slower than usual loading times for our website and apps. This is due to one a service provider currently experiencing an outage. Our engineers are working closely with the provider team to get us fully back up and running as soon as possible. Unfortunately, we don't have an exact timeframe yet. Our apologies for any inconvenience caused!

Latest Remind outages

Errors with Translations - 4 months ago
Remind Errors - 5 months ago

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