Outage in Remind

Delayed | Text Message Deliveries - AT&T

Resolved Minor
April 26, 2025 - Started 6 months ago - Lasted 25 days
Official incident page

Incident Report

Remind's providers have shared with us that they are experiencing delays in delivering text messages to some Remind participants, specifically for long codes with AT&T. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.
Components affected
Remind Text Messages (SMS)

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/20/2025 06:47PM

AT&T has informed Remind's providers that a solution has been implemented, and we are observing an improvement in traffic.
We will continue to monitor the results.

MONITORING 6 months ago - at 05/07/2025 09:49PM

Remind's providers are continuing to work with AT&T on delays with delivering text messages, specifically for long codes.

These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time.

In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

MONITORING 6 months ago - at 04/28/2025 07:40PM

Remind's providers have shared with us that they are continuing to work with AT&T on delays with delivering text messages, specifically for long codes.

These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time.

In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

MONITORING 6 months ago - at 04/26/2025 12:45AM

Remind's providers have shared with us that they are experiencing delays in delivering text messages to some Remind participants, specifically for long codes with AT&T.

These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time.

In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

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