Outage in ReproConnect
Email delays with file transfer notifications
Resolved Minor
February 03, 2023 - Started almost 3 years ago
- Lasted about 2 hours
Incident Report
Emails are being delivered more rapidly now and you should be seeing normal delivery times shortly.
Components affected
ReproConnect Email deliveryNeed to monitor ReproConnect outages?
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Latest Updates ( sorted recent to last )
MONITORING
almost 3 years ago - at 02/03/2023 06:40PM
Emails are being delivered more rapidly now and you should be seeing normal delivery times shortly.
IDENTIFIED
almost 3 years ago - at 02/03/2023 04:40PM
We are seeing delivery delays with file transfer notification emails. Our email delivery provider has confirmed they are working on the issue.
You should still be receiving these notification emails, but they might be taking longer than normal to reach your inbox.
In the meantime, make sure to keep an eye on the "Transfers" screen in your Control Center. You can turn on desktop notifications to get instant alerts when a transfer is received.
https://updates.reproconnect.com/en/desktop-notifications
Latest ReproConnect outages
Sporadic email delivery failures - 4 months ago
AWS issue impacting FileRocket transfers - about 1 year ago
Intermittent errors in the Control Center - over 1 year ago
Email delays with transfer notifications - over 1 year ago
FileRocket outage - almost 2 years ago
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