Outage in ReproConnect

Email delays with file transfer notifications

Resolved Minor
February 03, 2023 - Started over 2 years ago - Lasted about 2 hours

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Outage Details

Emails are being delivered more rapidly now and you should be seeing normal delivery times shortly.
Components affected
ReproConnect Email delivery
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 02/03/2023 06:40PM

Emails are being delivered more rapidly now and you should be seeing normal delivery times shortly.

IDENTIFIED over 2 years ago - at 02/03/2023 04:40PM

We are seeing delivery delays with file transfer notification emails. Our email delivery provider has confirmed they are working on the issue.

You should still be receiving these notification emails, but they might be taking longer than normal to reach your inbox.

In the meantime, make sure to keep an eye on the "Transfers" screen in your Control Center. You can turn on desktop notifications to get instant alerts when a transfer is received.

https://updates.reproconnect.com/en/desktop-notifications

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