Outage in Reputation

Problems experienced after database restore

Resolved Minor
January 13, 2020 - Started almost 5 years ago
Official incident page

Need to monitor Reputation outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Reputation, and never miss an outage again.
Start Free Trial

Outage Details

On Sunday, January 12, 2020, 4:15 PM Pacific Time, Reputation.com determined an issue where certain users might experience degraded performance . This issue impacts users located in North America. We are currently investigating the issue. We apologize for this inconvenience and thank you for your patience as our engineering and operations teams work to address the issue as quickly as possible. We will update this page with the latest information as it becomes available.
Latest Updates ( sorted recent to last )
RESOLVED almost 5 years ago - at 01/13/2020 01:12PM

Full functionality has been restored.

INVESTIGATING almost 5 years ago - at 01/13/2020 01:55AM

MongoDB database recovery in progress. Recovery expected to complete around 12:00 AM PST

INVESTIGATING almost 5 years ago - at 01/13/2020 12:19AM

On Sunday, January 12, 2020, 4:15 PM Pacific Time, Reputation.com determined an issue where certain users might experience degraded performance . This issue impacts users located in North America. We are currently investigating the issue.

We apologize for this inconvenience and thank you for your patience as our engineering and operations teams work to address the issue as quickly as possible. We will update this page with the latest information as it becomes available.

Latest Reputation outages

Site unavailable - almost 5 years ago
Production Outage - about 5 years ago
Survey Product Outage - over 5 years ago

Be the first to know when Reputation and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime