Outage in Resideo
Alarmnet 360
Resolved MajorIncident Report
Problems with 3rd party vendor causing several impacts for AlarmNet customers.
All Pro Series and LTEM-P devices failing on all services.
TC2 Application notifications and event processing are delayed.
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/19/2024 06:22PM
All services are running normally.
INVESTIGATING
over 1 year ago - at 07/19/2024 05:47PM
TC2 email issue beginning to recover.
INVESTIGATING
over 1 year ago - at 07/19/2024 01:00PM
As a result of the global Microsoft outage, a small percentage of our customers were impacted for several hours overnight. Most of our systems are back online and we'll continue to monitor closely and will share updates at status.resideo.com
INVESTIGATING
over 1 year ago - at 07/19/2024 07:57AM
Problems with 3rd party vendor causing several impacts for AlarmNet customers.
All Pro Series and LTEM-P devices failing on all services.
TC2 Application notifications and event processing are delayed.
Latest Resideo outages
Amazon Web Services (AWS) - 4 days ago
Service Notification: Email Delivery Disruption - 25 days ago
TC2 App Notifications - 2 months ago
3rd Party SIM Activation - 2 months ago
3rd Party - Service Degradation - 2 months ago
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