Outage in Resideo

Resideo Smart Home

Resolved Major
December 03, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware some of our customers are experiencing issues with our application. Your device can still be used directly. We apologize for any inconvenience this may have caused.
Components affected
Resideo Smart Home
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/03/2024 07:31AM

The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period

INVESTIGATING about 1 year ago - at 12/03/2024 06:01AM

We are aware some of our customers are experiencing issues with our application. Your device can still be used directly. We apologize for any inconvenience this may have caused.

source IsDown Resideo service outage affecting users Reports started about 2 hours before official outage was reported

Users report Resideo app and thermostats are offline despite functional WiFi. Issues persist after resets. Service appears universally unavailable.

Latest Resideo outages

Resideo Smart Home Unregistrations - about 9 hours ago
Resideo Smart Home App - 7 days ago
Resideo Smart Home App - about 1 month ago
3rd Party - MS Azure Issue - about 1 month ago
Amazon Web Services (AWS) - about 2 months ago

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