Outage in Resideo

TC2 App Notifications

Resolved Minor
August 21, 2025 - Started 10 days ago - Lasted about 3 hours
Official incident page

IsDown continuously monitors the Resideo status page and multiple sources to provide up-to-date information. Check back with us for the latest Resideo uptime status.

Outage Details

We are observing failures and delays with status updates to Total Connect 2.0. This can cause errors to occur in the TC2 app when trying to arm/disarm via Total Connect, which are observed even if the action succeeds at the panel. This can also cause delays or failures to receive the related notification for the arm/disarm event. We are working to restore as quickly as possible and apologize for the inconvenience. This does not impact alarm delivery or other services.
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 08/22/2025 12:53AM

All systems are operational.

INVESTIGATING 10 days ago - at 08/21/2025 09:32PM

We are observing failures and delays with status updates to Total Connect 2.0.

This can cause errors to occur in the TC2 app when trying to arm/disarm via Total Connect, which are observed even if the action succeeds at the panel.

This can also cause delays or failures to receive the related notification for the arm/disarm event.
We are working to restore as quickly as possible and apologize for the inconvenience.

This does not impact alarm delivery or other services.

Latest Resideo outages

3rd Party SIM Activation - 13 days ago
TC2 App - 19 days ago
3rd Party Issue - 20 days ago
Weather Service Updates - 24 days ago

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