Outage in Resideo

FA App - VX Cameras

Resolved Minor

March 10, 2026 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware some of our customers are experiencing issues with our application and VX cameras. The teams are aware and investigating. We apologize for any inconvenience this may cause.

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 03/10/2026 03:51PM

Systems operational.

IDENTIFIED about 2 months ago - at 03/10/2026 03:23PM

We have identified an intermittent issue affecting some VX camera users in the First Alert Application.

Our teams are actively working on a resolution. We apologize for the inconvenience.

INVESTIGATING about 2 months ago - at 03/10/2026 02:56PM

We are aware some of our customers are experiencing issues with our application and VX cameras. The teams are aware and investigating.

We apologize for any inconvenience this may cause.

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