Outage in Resideo

Support Phone Lines

Resolved Major

June 10, 2025 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware of an issue affecting our support phone numbers. We thank you for your patience as we work to resolve the situation as rapidly as possible. Please accept our apologies for the disruption.

Components affected

Resideo Smart Home

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 06/10/2025 04:33PM

Support Phone lines are back up and fully operational.

INVESTIGATING about 1 year ago - at 06/10/2025 04:12PM

We are aware of an issue affecting our support phone numbers.

We thank you for your patience as we work to resolve the situation as rapidly as possible.

Please accept our apologies for the disruption.

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