Outage in Retention Science
AWS Outage
Resolved MinorIncident Report
There is a widespread AWS outage affecting several components of Cortex. There may be issues loading pages, setting up emails, and sending campaigns during this time. We are monitoring the issue closely and will notify you when systems are back online.
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 years ago - at 12/08/2021 06:40AM
This incidence has been resolved. All systems are back online and email sends will resume. Previously scheduled sends should be verified and rescheduled if needed.
MONITORING
about 4 years ago - at 12/07/2021 05:55PM
There is a widespread AWS outage affecting several components of Cortex. There may be issues loading pages, setting up emails, and sending campaigns during this time. We are monitoring the issue closely and will notify you when systems are back online.
Latest Retention Science outages
Shopify Imports - Service Stopped - 4 months ago
Database server out of temporary disk space causing certain sites' recommendations to fail - almost 2 years ago
Slowness navigating the website, delays sending emails.. - about 2 years ago
Click/Open Data Missing in AI Stats - over 4 years ago
Intermittent 502 errors for email clicks - over 4 years ago
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