Outage in Retention Science

AWS Outage

Resolved Minor
December 07, 2021 - Started about 3 years ago - Lasted 4 months
Official incident page

Need to monitor Retention Science outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Retention Science, and never miss an outage again.
Start Free Trial

Outage Details

There is a widespread AWS outage affecting several components of Cortex. There may be issues loading pages, setting up emails, and sending campaigns during this time. We are monitoring the issue closely and will notify you when systems are back online.
Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 12/08/2021 06:40AM

This incidence has been resolved. All systems are back online and email sends will resume. Previously scheduled sends should be verified and rescheduled if needed.

MONITORING about 3 years ago - at 12/07/2021 05:55PM

There is a widespread AWS outage affecting several components of Cortex. There may be issues loading pages, setting up emails, and sending campaigns during this time. We are monitoring the issue closely and will notify you when systems are back online.

Latest Retention Science outages

Database server out of temporary disk space causing certain sites' recommendations to fail - 8 months ago
Slowness navigating the website, delays sending emails.. - 11 months ago
Click/Open Data Missing in AI Stats - over 3 years ago
Intermittent 502 errors for email clicks - over 3 years ago
Delayed sends for emails with greater than 5k recipients - about 4 years ago

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE