Outage in Retention Science
Delayed sends for emails with greater than 5k recipients
Resolved MinorIncident Report
We are experiencing an issue that is preventing emails from going out for list sizes greater than 5000 recipients. We have identified the issue and are currently working on a solution.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 5 years ago - at 12/18/2020 07:58PM
This issue has now been resolved. All backed up emails will begin sending and all remaining emails will go out as planned.
IDENTIFIED
almost 5 years ago - at 12/18/2020 07:27PM
We are experiencing an issue that is preventing emails from going out for list sizes greater than 5000 recipients. We have identified the issue and are currently working on a solution.
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