Outage in Rethink BH

Users unable to open or verify Travel Appointments

Resolved Minor
November 11, 2024 - Started 6 months ago - Lasted about 9 hours
Official incident page

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Outage Details

We have received reports from several users that they are unable to open or verify travel appointments. Our Development Team is investigating this issue. We will provide updates as soon as they are available.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/11/2024 11:01PM

This issue is now resolved. Please contacting Rethink Support at https://www.rethinkbehavioralhealth.com/support/ if you continue to run into issues opening Travel Appointments.

MONITORING 6 months ago - at 11/11/2024 08:34PM

A fix has been released to address the issue of users being unable to open Travel Appointments on the scheduler. We will continue to monitor this issue to ensure that the fix is working as intended.

INVESTIGATING 6 months ago - at 11/11/2024 02:19PM

We have received reports from several users that they are unable to open or verify travel appointments. Our Development Team is investigating this issue. We will provide updates as soon as they are available.

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