Outage in Rethink BH
Site Slowness
Resolved MinorIncident Report
We have received reports from several users of slower than normal performance on the Rethink Behavioral Health Platform. We are investigating this issue and are working on a resolution. We will continue to update this post as we work towards this resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
30 days ago - at 12/24/2025 03:36PM
This incident has been resolved.
MONITORING
about 1 month ago - at 12/15/2025 05:19PM
We are still seeing intermittent performance issues. We are continuing to work on resolving these issues as quickly as possible.
MONITORING
about 1 month ago - at 12/15/2025 05:18PM
We are continuing to monitor for any further issues.
MONITORING
about 1 month ago - at 12/15/2025 04:11PM
The reset has been completed and we are continuing to monitor site performance.
IDENTIFIED
about 1 month ago - at 12/15/2025 03:50PM
The issue has been identified, and we will need to reset the application to implement the correction.
We are planning to initiate the reset at 11:00 AM EST (in 10 minutes).
During this time, users may receive errors and experience slowness for several seconds.
As the services restart, we should see a return to normal within 10-15 minutes.
We will continue to update our status page as we work through these items.
INVESTIGATING
about 1 month ago - at 12/15/2025 02:58PM
We have received reports from several users of slower than normal performance on the Rethink Behavioral Health Platform. We are investigating this issue and are working on a resolution. We will continue to update this post as we work towards this resolution.
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