Outage in Retool

AWS domains resolving as private IP addresses

Resolved Minor
April 26, 2023 - Started over 2 years ago - Lasted 29 minutes
Official incident page

Incident Report

We have applied a fix and are monitoring an issue where DNS resolution for some AWS (sub)domains were incorrectly resolving to private IP addresses.
Components affected
Retool Infrastructure
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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/26/2023 01:47AM

This incident has been resolved.

MONITORING over 2 years ago - at 04/26/2023 01:28AM

We have applied a fix and are monitoring an issue where DNS resolution for AWS subdomains of *.execute-api.us-west-2.amazonaws.com were incorrectly resolving to private IP addresses.

MONITORING over 2 years ago - at 04/26/2023 01:21AM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 04/26/2023 01:20AM

We have applied a fix and are monitoring an issue where DNS resolution for some AWS (sub)domains were incorrectly resolving to private IP addresses.

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