Outage in Retool

Investigating increased latency and errors

Resolved Major
November 01, 2023 - Started almost 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating increased latency and errors
Components affected
Retool Infrastructure Retool Web Application and APIs
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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/02/2023 02:17AM

This incident has been resolved

MONITORING almost 2 years ago - at 11/01/2023 09:26PM

A fix has been implemented and we are monitoring performance

INVESTIGATING almost 2 years ago - at 11/01/2023 09:08PM

We are investigating increased latency and errors

Latest Retool outages

Increased Latency When Accessing Retool From Non-US Regions - 21 days ago
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Intermittent Certificate Errors for Retool Requests - 5 months ago
Investigating slowness and crashing when editing apps - 5 months ago
Retool Mobile App Editor experiencing frontend errors - 6 months ago

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