Outage in Retool

Investigating increased latency and errors

Resolved Major

November 01, 2023 - Started over 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating increased latency and errors

Components affected

Retool Web Application and APIs Retool Infrastructure

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 11/02/2023 02:17AM

This incident has been resolved

MONITORING over 2 years ago - at 11/01/2023 09:26PM

A fix has been implemented and we are monitoring performance

INVESTIGATING over 2 years ago - at 11/01/2023 09:08PM

We are investigating increased latency and errors

Latest Retool outages

New Retool Organizations cannot provision RetoolDB - 9 days ago

Cross-Application Navigation Issue - 30 days ago

Snowflake Rejecting OAuth Requests With prompt Parameter - about 2 months ago

Source Control Temporarily Impacted (GitHub Users) - 3 months ago

Intermittent access issues affecting Retool Cloud - 3 months ago

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