Outage in Retool
Increased Latency When Accessing Retool From Non-US Regions
Resolved Minor
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Outage Details
We are currently investigating reports of users being unable to access Retool from various regions outside of the US.
Components affected
Retool InfrastructureLatest Updates ( sorted recent to last )
RESOLVED
about 10 hours ago - at 09/24/2025 12:57PM
This incident has been resolved.
MONITORING
about 11 hours ago - at 09/24/2025 12:43PM
The reported latency looks to have subsided. We are monitoring for any follow-up issues.
INVESTIGATING
about 12 hours ago - at 09/24/2025 11:34AM
We are currently investigating reports of users being unable to access Retool from various regions outside of the US.
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