Outage in Retool

Intermittent increases in backend failures and latency

Resolved Minor
October 17, 2025 - Started 26 days ago - Lasted 3 days
Official incident page

Incident Report

We're investigating the source of failures in web calls and latency. Observed a spike of issues around 12:15 but have since recovered.
Components affected
Retool Web Application and APIs

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Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 10/20/2025 07:13PM

No additional instability was witnessed over the weekend, this incident is being marked resolved.

INVESTIGATING 26 days ago - at 10/17/2025 11:20PM

we've identified minor network instability that caused the failures. Continuing to monitor the situation in case of new regressions

(typo below)

INVESTIGATING 26 days ago - at 10/17/2025 11:19PM

we've identified minor network instability that caused the failures. Continuing to monitor the situation in case of new regressions

INVESTIGATING 26 days ago - at 10/17/2025 07:32PM

We're investigating the source of failures in web calls and latency. Observed a spike of issues around 12:15 but have since recovered.

source IsDown Possible Outage Indicated by User Reports Reports started 17 minutes before official outage was reported

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