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Outage in Retool

Intermittent App Navigation Issues on Cloud

Resolved Minor
March 17, 2026 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Retool Cloud users experienced intermittent navigation issues where apps failed to load or browsers reverted to previous apps when navigating between applications. The issue affected the Web Application and APIs components for 1.5 hours. The root cause was identified and the incident was resolved.

We are currently investigating reports of intermittent navigation issues affecting some Cloud users. Users may experience apps failing to load or the browser reverting to a previous app when navigating between apps. We are actively investigating this issue. We apologize for any inconvenience.
Components affected
Retool Web Application and APIs

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/17/2026 04:48PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 03/17/2026 04:04PM

We have identified the root cause and are working on a fix.

INVESTIGATING about 1 month ago - at 03/17/2026 03:20PM

We are currently investigating reports of intermittent navigation issues affecting some Cloud users. Users may experience apps failing to load or the browser reverting to a previous app when navigating between apps. We are actively investigating this issue. We apologize for any inconvenience.

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