Outage in Retool
Retool Mobile apps cannot be opened in the in-browser preview
Resolved MajorIncident Report
Summary AI Generated
Retool Mobile apps failed to load when accessed through web browser previews, including both the in-browser "View" mode and editor preview functionality. The issue affected the Web Application and APIs components while native iOS/Android mobile apps and editing capabilities remained functional. The incident was resolved after 4.1 hours following identification and implementation of a fix.
We are investigating reports that Retool Mobile apps fail to load when opened in a web browser (the in-browser "View"/user-mode preview and the editor preview button). Editing mobile apps and running them in the native iOS/Android Retool Mobile apps are unaffected.
Components affected
Retool Web Application and APIsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 22 hours ago - at 06/04/2026 07:16PM
This incident has been resolved.
MONITORING
1 day ago - at 06/04/2026 04:39PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 06/04/2026 03:45PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
1 day ago - at 06/04/2026 03:13PM
We are investigating reports that Retool Mobile apps fail to load when opened in a web browser (the in-browser "View"/user-mode preview and the editor preview button). Editing mobile apps and running them in the native iOS/Android Retool Mobile apps are unaffected.
Latest Retool outages
Branches auto-deleting after creation - about 3 hours ago
Sign-in issues on Retool Mobile - 10 days ago
Elevated 504 Errors Impacting Cloud Users - 11 days ago
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