Outage in Rev AI

Increased number of 5xx responses to effected components

Resolved Minor
April 01, 2021 - Started over 4 years ago
Official incident page

Incident Report

The issue effects job submission, custom vocabulary creation, on-premise licensing REST API endpoints in addition to the websocket streaming API. A fix has been implemented and we are monitoring the situation.

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Latest Updates ( sorted recent to last )
RESOLVED over 4 years ago - at 04/01/2021 08:13PM

This incident has been resolved. The issue spanned from 10am PT to 11:30 PT

MONITORING over 4 years ago - at 04/01/2021 08:12PM

The issue effects job submission, custom vocabulary creation, on-premise licensing REST API endpoints in addition to the websocket streaming API.

A fix has been implemented and we are monitoring the situation.

Latest Rev AI outages

Internal Connectivity Issues - over 2 years ago
Internal DB connection issue - almost 3 years ago
Increased Turn Around Time for Non-English Async Speech to Text API - about 3 years ago
Increase in Response Times from API - about 3 years ago
Delay in Asynchronous Speech-To-Text, Insights APIs and Streaming API results - about 3 years ago

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