Outage in Rev.io

Twilio Issues Affecting MFA Login Codes

Resolved Minor
April 25, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue related to MFA codes not being sent when logging in. We believe this is related to an issue with Twilio and will provide an update as soon as we have more information.
Components affected
Rev.io Web Rev.io Twilio SMS
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/25/2023 02:19PM

This incident has been resolved, but our team will continue to monitor throughout the day. Please reach out to Client Success with any issues or questions.

MONITORING over 1 year ago - at 04/25/2023 01:29PM

MFA codes appear to be sending normally at this time, but we're continuing to monitor. Please attempt your logins as usual, and contact the Client Success team with any issues.

INVESTIGATING over 1 year ago - at 04/25/2023 01:11PM

Currently, MFA codes are being sent but may experience delays during sending. We are continuing to investigate this issue and will update this page again soon.

INVESTIGATING over 1 year ago - at 04/25/2023 12:51PM

We are currently investigating an issue related to MFA codes not being sent when logging in. We believe this is related to an issue with Twilio and will provide an update as soon as we have more information.

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