Outage in Rev.io

Global Email Outages

Resolved Minor

January 22, 2026 - Started 22 days ago - Lasted about 17 hours
Official incident page

Incident Report

There are global email outages affecting Google Gmail, Microsoft O365 Outlook, Twilio and others. Revio's support is built on Google, and responses/email updates are not being sent. This also is preventing MFA codes for client logins. Our team is monitoring the situation and hope it will be resolved soon.

Components affected

Rev.io Web Rev.io BillCenter.net Web Rev.io AgentClick Web

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Latest Updates ( sorted recent to last )

RESOLVED 21 days ago - at 01/23/2026 01:50PM

Microsoft has returned service to a healthy state.

IDENTIFIED 22 days ago - at 01/22/2026 10:06PM

The issue has been identified and a fix is being implemented.

MONITORING 22 days ago - at 01/22/2026 10:05PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 22 days ago - at 01/22/2026 10:04PM

The outage has been identified as affecting Microsoft 365 services. End users using Microsoft 365 to receive 2FA codes would not have received them. Rev.io's support has also been affected. We are continuing to monitor Microsoft's status for updates.

INVESTIGATING 22 days ago - at 01/22/2026 08:46PM

There are global email outages affecting Google Gmail, Microsoft O365 Outlook, Twilio and others. Revio's support is built on Google, and responses/email updates are not being sent. This also is preventing MFA codes for client logins.

Our team is monitoring the situation and hope it will be resolved soon.

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