Outage in Revel

RA XT March 3rd split payout issue

Resolved Minor
March 03, 2025 - Started about 1 month ago - Lasted about 24 hours
Official incident page

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Outage Details

Our partners informed us about an incident regarding a funding delay that occurred on March 3rd. A small merchant group was impacted where sales for March 2nd were not fully paid out. Our partner engineers are working on missed partial payouts to be processed as same day. Merchants may see two payouts, one at the expected time and the other a few hours later.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/04/2025 05:55PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 03/03/2025 06:09PM

Our partners informed us about an incident regarding a funding delay that occurred on March 3rd. A small merchant group was impacted where sales for March 2nd were not fully paid out. Our partner engineers are working on missed partial payouts to be processed as same day. Merchants may see two payouts, one at the expected time and the other a few hours later.

Latest Revel outages

Partial Support Call Line Outage - 19 days ago
Minor server communication outage - about 2 months ago
RA XT February 2nd Payout Delay - 2 months ago
World Pay outage - 3 months ago
Disrupted backend services - 4 months ago

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