Outage in Revenera System Dashboard

SAML authentication issues with FlexNet Operations ALM

Resolved Minor
August 07, 2024 - Started 5 months ago - Lasted 2 days
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Revenera System Dashboard FlexNet Operations Cloud Device Activation Service AWS Europe Revenera System Dashboard FlexNet Operations LLM UAT End User Portal Revenera System Dashboard FlexNet Operations Cloud Device Activation Service UAT AWS North America Revenera System Dashboard FlexNet Operations Cloud Device Activation Service AWS North America Revenera System Dashboard FlexNet Operations ALM End User Portal UAT AWS North America Revenera System Dashboard FlexNet Operations ALM End User Portal UAT Revenera System Dashboard FlexNet Operations ALM Producer Portal UAT AWS Europe Revenera System Dashboard FlexNet Operations LLM UAT Producer Portal Revenera System Dashboard FlexNet Operations ALM Producer Portal UAT AWS North America Revenera System Dashboard FlexNet Operations Cloud Device Activation Service UAT AWS Europe Revenera System Dashboard FlexNet Operations ALM Producer Portal AWS Europe Revenera System Dashboard FlexNet Operations Cloud Licensing Service AWS Europe Revenera System Dashboard FlexNet Operations ALM End User Portal AWS Europe Revenera System Dashboard FlexNet Operations ALM Producer Portal Revenera System Dashboard FlexNet Operations LLM Production Producer Portal Revenera System Dashboard FlexNet Operations ALM Producer Portal UAT Revenera System Dashboard FlexNet Operations ALM/LLM Cloud Device Activation Service Revenera System Dashboard FlexNet Operations ALM Producer Portal AWS North America Revenera System Dashboard FlexNet Operations ALM End User Portal Revenera System Dashboard FlexNet Operations ALM End User Portal UAT AWS Europe Revenera System Dashboard FlexNet Operations LLM Production End User Portal Revenera System Dashboard FlexNet Operations ALM End User Portal AWS North America Revenera System Dashboard FlexNet Operations Cloud Licensing Service UAT AWS Europe Revenera System Dashboard FlexNet Operations Cloud Licensing Service AWS North America Revenera System Dashboard FlexNet Operations Cloud Licensing Service UAT AWS North America
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/09/2024 06:01PM

This incident has been resolved.

MONITORING 5 months ago - at 08/07/2024 03:14PM

A fix has been implemented and we are monitoring the applications. SAML authentication for FlexNet Operations ALM is operational.

INVESTIGATING 5 months ago - at 08/07/2024 01:44PM

We are currently investigating this issue.

Latest Revenera System Dashboard outages

FlexNet Operations ALM UAT Accessibility Issue Reoccurrence - 8 days ago
FlexNet Operations ALM UAT Accessibility issues - 9 days ago
Issues accessing FlexNet Operations Reporter application in Production - 13 days ago
FlexNet Operations Cloud LLM Production: Issues accessing the end user portal - 2 months ago
FlexNet Operations LLM Production: Issues with activating FlexNet Publisher licenses - 2 months ago

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