Outage in RevenueCat
Rico unavailable
Resolved MajorIncident Report
Summary AI Generated
RevenueCat's AI assistant Rico experienced a 44-minute outage caused by an underlying service provider issue. The assistant was fully unavailable during this period. The provider issue was resolved, restoring Rico to normal operation.
Our AI assistant Rico is currently unavailable. We are investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/16/2026 06:18PM
This incident has been resolved.
MONITORING
3 days ago - at 06/16/2026 05:43PM
The outage was caused by an underlying service provider issue, which seems to have been resolved. We are monitoring the situation.
INVESTIGATING
3 days ago - at 06/16/2026 05:38PM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 06/16/2026 05:35PM
Our AI assistant Rico is currently unavailable. We are investigating.
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