Google delayed Play Store subscription renewals for approximately 3 hours, causing RevenueCat to report artificially reduced rates of renewal, cancellation, expiration, and billing issue events. Rather than processing renewals normally, Google extended the expiration dates of active subscription periods, distorting subscription lifecycle data. The issue was resolved on Google's side and RevenueCat confirmed full recovery of normal event rates.
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This incident has been resolved.
The issue appears to have been resolved on Google's side. Event rates are returning to normal levels. We'll continue monitoring the situation.
We noticed that over the last hour, Google has been delaying expected subscription renewals and instead extending the expiration dates of the previously active subscription periods.
As a result, RevenueCat is observing a reduced rate of renewal, cancellation, expiration, and billing issue events. We are currently investigating this unusual behavior.
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