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Outage in RevolutionEHR

Reports of customers unable to submit claims to Trizetto

Resolved Major
January 16, 2026 - Started 29 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are receiving reports that customers are receiving an error message that we are unable to connect to TriZetto SFTP server. Early indicators are showing this may be an issue at Trizetto. We are contacting Trizetto for an update and will provide more information as it becomes available.
Components affected
RevolutionEHR Integrated Partners

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 01/16/2026 10:27PM

We have received notification from Trizetto that this issue has been resolved.

INVESTIGATING 29 days ago - at 01/16/2026 07:31PM

We are receiving reports that customers are receiving an error message that we are unable to connect to TriZetto SFTP server. Early indicators are showing this may be an issue at Trizetto. We are contacting Trizetto for an update and will provide more information as it becomes available.

Latest RevolutionEHR outages

TAB integration issues - about 2 months ago

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