Outage in Rewind

Shopify Backups slower than usual

Resolved Minor
February 05, 2025 - Started about 1 month ago - Lasted 2 days
Official incident page

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Outage Details

As we are migrating our Shopify customers to a new Shopify API endpoint, we have noticed that some of our nightly backups (<2%) are slower than usual. This is a temporary situation and we are monitoring very carefully.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/07/2025 05:59PM

This incident has been resolved.

MONITORING about 1 month ago - at 02/06/2025 01:46PM

The migration continues. We have taken steps to reduce the slowness, although some backups are still taking longer than usual. We continue to monitor the situation.

MONITORING about 1 month ago - at 02/05/2025 03:24PM

As we are migrating our Shopify customers to a new Shopify API endpoint, we have noticed that some of our nightly backups (<2%) are slower than usual. This is a temporary situation and we are monitoring very carefully.

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