Outage in Rhombus
Camera Firmware Update Paused
Resolved Minor
July 26, 2023 - Started over 2 years ago
- Lasted about 5 hours
Incident Report
We have identified an issue that can cause network connectivity problems with a small set of cameras after updating to a new firmware. We are working on resolving this issue and will have an update as soon as possible. The firmware update that was having problems has been paused until resolved.
Components affected
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Latest Updates ( sorted recent to last )
over 2 years ago - at 07/26/2023 10:13PM
We have identified an issue that can cause network connectivity problems with a small set of cameras after updating to a new firmware. We are working on resolving this issue and will have an update as soon as possible. The firmware update that was having problems has been paused until resolved.
over 2 years ago - at 07/26/2023 11:52PM
Our developers are still working to isolate the exact cause of the issue. We’ll provide another update later today as we have more information.
Latest Rhombus outages
Sensors show as offline in console - 8 months ago
Delayed Alerts/Notifications - 12 months ago
Delayed Alerts/Notifications - 12 months ago
Camera Connectivity Problems - about 1 year ago
Delayed Alerts/Notifications - about 1 year ago
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