Outage in Rhombus
Viewing Alert Clips
Resolved Minor
July 16, 2024 - Started over 1 year ago
- Lasted about 7 hours
Incident Report
We are investigating an issue related to viewing past alert clips in both mobile and web consoles for some users. We will update this page with more information as we move forward.
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Latest Updates ( sorted recent to last )
over 1 year ago - at 07/16/2024 05:35PM
We are investigating an issue related to viewing past alert clips in both mobile and web consoles for some users. We will update this page with more information as we move forward.
over 1 year ago - at 07/16/2024 05:43PM
We have identified what is causing the problem with loading past alert clips. We are working on releasing a fix now and will update this page further as we continue to monitor the systems.
over 1 year ago - at 07/16/2024 06:15PM
The fix has been released and we are monitoring as it continues to deploy.
Latest Rhombus outages
Sensors show as offline in console - 7 months ago
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Delayed Alerts/Notifications - 11 months ago
Camera Connectivity Problems - 12 months ago
Delayed Alerts/Notifications - about 1 year ago
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